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Local community advice and support

West Sussex County Council Covid-19 updates

WSCC has a dedicated section on its website providing the latest Covid-19 updates:  

www.westsussex.gov.uk/coronavirus.

Community hub

WSCC has set up a community hub page on its website where vulnerable individuals/families can request support (e.g. medical, food, mental health etc..) or where you can offer your support for others during this pandemic.  Please follow the link below for further information:

https://www.westsussex.gov.uk/leisure-recreation-and-community/supporting-local-communities/community-hub-covid-19/

If you have an urgent request please phone 033 022 27980 immediately.  This will ensure that you get the help you need as quickly as possible.

Protecting children at risk

If you see something – say something. Help us protect the county’s children

The West Sussex Safeguarding Children Partnership is urging residents to help keep vulnerable children and their families safe by speaking up with any concerns.

Read the full story. 

Mental Health Guidance

For mental health guidance call the Sussex Partnership Mental Healthline any time, day or night on 0300 5000 101.

Vaccination Programme

The phased roll-out of the COVID-19 vaccination programme is continuing across Sussex.

As the NHS rolls out vaccines, we’d like to remind people of 3 things:

  1. The NHS will contact you when it’s your turn, so please do not contact them beforehand.
  2. Please act on your invite when it comes.
  3. Remember Hands, Face, Space. It will save lives and help the NHS.

In Sussex, the vaccine is currently available from three ‘hospital hub’ sites and from 15 GP-led local vaccination services, covering 56 practices, with many more due to start offering the vaccine over the coming weeks.

The vaccination programme will continue to expand in Sussex over the coming weeks and months as more vaccine becomes available.

Be aware of COVID-19 vaccination scams. To protect yourself and your family members from fraud and criminals, remember the following points:

  • The NHS will never ask you to press a button on your keypad or send a text to confirm you want the vaccine, and never ask for payment or for your bank details.
  • The NHS is currently not making house calls to deliver or discuss the vaccine.

If you receive a call you believe to be fraudulent, hang up. If you believe you have been the victim of fraud or identity theft report this directly to Action Fraud on 0300 123 2040. Where the victim is vulnerable, report it to Sussex Police online or by calling 101.

Domestic abuse

If you or anyone you know is worried about domestic abuse, services are open and WSCC have extended the availability of specialist help, support and advice. The WORTH service is now available seven days a week to support anyone who needs help:

  • Monday to Friday, 9am-5pm: 0330 222 8181
  • Weekends, including bank holidays, 9am-5pm: 07834 968539

There is also a list of other support and resources available on our website.

If you or someone you know needs help or support, call the WORTH service as soon as you can.

Please use the following link, which provides information about what you need to do if you need urgent police help through the silent 999 service

Local support & guidance for family and friend carers

Could you benefit from emotional support, guidance and a listening ear? If so, Carers Support West Sussex are on hand to help during these uncertain times.

They are available via email, phone or online where they can offer you a friendly and informal chat. You do not need to be in a caring role to benefit from this service. 

Phone: 0300 028 8888
Email: 
info@carerssupport.org.uk
Website and online chat: www.carerssupport.org.uk

Response line opening times: Mon, Tue, Thur & Fri  9am - 5pm, Wed 9am-7pm, Sat 10am-12pm.

Changes to West Sussex County Council Services

Some of our services will change as a result of the new lockdown restrictions.

Front line services to our most vulnerable residents will continue, including social care provision for children, young people and adults.

The county’s Household Waste Recycling Sites (HWRS) remain open but in order to keep safe people should avoid travel to the sites unless waste cannot be safely stored or put out for normal kerbside collection.

West Sussex libraries are currently closed for browsing and only open for returns, collections and our select and collect service.

Ceremonies will not go ahead until national lockdown restrictions are lifted. The only ceremonies that can go ahead are in exceptional situations.

For the latest updates on our services, visit our website.

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